Support
We answer on WhatsApp fastest — usually within a few minutes.
Every day, 8:00 – 22:00 (Muscat time). Roadside and lock emergencies are answered around the clock.
ATHR Support
We can help with accounts, location access, tours, reservations, passes, payments, and ride-related issues.
Open Help & Support inside the app and describe what happened. When relevant, include the date, approximate time, tour or ride name, and a screenshot. Do not send passwords, verification codes, or full payment-card details.
For an urgent safety issue during a ride, stop in a safe place and use the in-app safety or SOS option where available.